By using our services, you confirm that you are of legal age in your state or province or have the authority to permit minors under your care to use our site. Please use our products responsibly and refrain from violating any applicable laws. Any misuse or breach of these terms may result in the discontinuation of our services. 

We value every customer but reserve the right to refuse service where necessary. Your content (excluding credit card information) may be transferred across networks to provide seamless service. Credit card information is always encrypted for security purposes. 

You may not reproduce, duplicate, sell, or exploit any part of our services without written permission. If any changes are made to these terms, we will communicate them effectively. 

While we strive for accuracy, occasional errors may occur. Product information, including descriptions and pricing, is subject to change without notice. We encourage customers to stay updated with any revisions. 

Prices may change without prior notice. Services may also be modified or discontinued. Empulse Sports will not be held liable for any impacts resulting from such changes.

Empulse Sports is committed to providing high-quality products. Our full Returns and Exchanges Policy is as follows:

Returns and Exchanges Policy
Defective Items

Defective items are eligible for a refund or exchange within 14 days of purchase. 

Proof of purchase (e.g., receipt or order confirmation) is required. 

Items will be assessed by our team before a refund or exchange is issued. 

Stocked Items

Items such as socks, gym towels, and sand-free beach towels are eligible for a refund or exchange within 14 days. 

To qualify, items must be unopened, undamaged, unworn, and in their original packaging with labels and tags intact. 

Custom-Made or Personalised Items

Customised items (e.g., apparel, cotton towels, swimwear, drinkware) are only eligible for a refund if defective. 

Refunds or exchanges for change of mind are not available as all custom products are made to order. 

Customers are advised to review size charts and product descriptions carefully. When in doubt, choosing a size up is recommended for a comfortable fit. 

For any queries, please contact us at info@empulsesports.com, and we will respond within 24 hours. 

Empulse Sports ships worldwide, aiming to deliver products within the estimated timeframe. While we strive for accuracy, delivery dates may be subject to carrier delays (e.g., Australia Post). Customers will be kept informed of any issues. 

If you grant "Authority to Leave," couriers may leave your order at your designated location without requiring a signature. Responsibility transfers to you once the item is delivered. 

When unboxing, please handle packaging with care to ensure your products arrive in perfect condition. 

Our site may include tools or links to third-party content. These are provided for convenience, and we are not responsible for their policies or content.

our feedback helps us improve! By sharing your suggestions or comments, you grant us permission to use them to enhance our services. Please email feedback to info@empulsesports.com.

Your privacy is important to us. Personal information is handled per our Privacy Policy.

We may periodically update these terms to improve your experience. Continued use of our site indicates acceptance of any changes.